Support Home

Remote Help Desk - This tool allows our Support technicians to remote into your computer to quickly and accurately help with any problems you might have. This solution only works with a broadband connection and will not work for dial-up connections.
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WildBlue Customer Support   1-866-WILDBLUE (866-945-3258)

Setup & Configuration - help with dial up networking, browsers, Email, Ultraplix and Plix Accelerator.
QDSL Modem Setup

Acrobat Reader - important plug-in for web browsers.

Essential Information - provides information required to connect to and use your Internet Xpress service.

  • Dial-up phone number
  • Email Pop accounts
  • WebMail Access

FAQ - the long anticipated frequently asked questions page. Find answers to common questions and fixes for common problems.

Quick Help - is a short list of answers to the most commonly encountered and easily corrected problems

  • Logging In
  • Modem Trouble
  • Find Our Home Page
  • Email Problems

Support Policy - our dial-up support policy.

Virus Information - Information on new virus.

Download AVG 8 - direct from the Plix website

Download AVG 8.5 - direct from the Plix website

Accelerator Free Trial - Makes your Dial Up 2 to 7 times faster.

Accelerator Download - Download for current accelerator users.

Email questions to: support@plix.com or call (509) 685-0403.


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Site Last Updated: 10/22/2018 3:44:35 PM
e-mail: webmaster@plix.com